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Managed Service

At DataVision, you get the complete solution. Even after planning, integration, and installation, we’re here for you. With our four standardized service packages, we provide the optimal foundation for the operational readiness and maintenance of your meeting rooms and workspaces.

We ensure the functionality, care, maintenance, and upkeep of your systems, swiftly restoring your working environments in case of any downtime. This way, you can embark on modern meetings and hybrid work with peace of mind.

Dedicated hotline

Available 24/7 from anywhere

First and second level team (220 persons)

Qualified technicians nationwide

Priority treatment of tickets

Fixed planned maintenance

Our service packages in comparison

Lite

Availability
Mo to Th: 8am - 5pm | Fr: 8am - 3pm
Check for new tickets
daily
Response time
5 hours
Recovery time
As soon as possible
Maintenance per year
none
Type of support
Email, ticket, phone, remote
Provision of spare devices
no
Ticketsystem
24 / 7

Basic

Availability
Mo to Th: 8am - 5pm | Fr: 8am - 3pm
Check for new tickets
daily
Response time
4 hours
Recovery time
5 days
Wartung pro Jahr
1
Type of support
Email, ticket, phone, remote, on-site
Provision of spare devices
Yes (extra fee)
Ticketsystem
24 / 7

Advanced

Availability
Mo to Fr: 8am - 5pm
Check for new tickets
daily
Response time
3 hours
Recovery time
3 days
Wartung pro Jahr
2
Type of support
Email, ticket, phone, remote, on-site
Provision of spare devices
Yes (extra fee)
Ticketsystem
24 / 7

Expert

Availability
Mo to Fr: 8am - 6pm
Check for new tickets
daily
Response time
2 hours
Recovery time
2 days
Wartung pro Jahr
2
Type of support
Email, ticket, phone, remote, on-site
Provision of spare devices
Yes (extra fee)
Ticketsystem
24 / 7

Body Leasing Service

Enhance your Modern Meeting & Workplace projects with our Body Leasing service! Benefit from our on-site technician who attends to your meeting rooms daily. Through regular maintenance, updates, and ensuring optimal operating standards, we minimize downtime and ensure smooth operations.
Find out more

Your benefits at a glance

Manageable costs
  • Monthly rate
  • Cashback feeling
  • Increased liquidity
Customized
SLA's
  • Scalable
  • Standardized
  • Relief of internal resources
  • VIP support
Reports & monitoring
  • Documentation
  • Maintenance logs
  • Current equipment & room lists
Full service
  • Service & Support
  • Maintenance
  • Replacement equipment
  • Spare parts
  • Repairs
  • Warranty handling
Support
  • By phone
  • By email
  • Through ticket system
  • Remote
  • On-site
Positive side effect
  • State-of-the-art technology
  • No elaborate organization
  • Consulting advantage
  • Minimal room downtime

Get in touch now and benefit

Are you interested in one of our service packages or would you like to schedule a consultation?

Leave your details, let us know how we can assist you, and our team will get back to you as soon as possible.








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    Our service models

    Service and repair

    All issues, defects with delivered products, or repair cases will be communicated directly with dedicated contacts within our service department.

    Find out more
    Our service models

    AV as a Service

    In the rapidly digitizing world of work, especially in the AV sector, flexible solutions are becoming increasingly important. Instead of large one-time investments, companies are increasingly opting for “renting instead of buying.”

    Find out more

    Request an individual offer

    Do you have questions about a specific product or just want advice?
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